Features / Phone System / IVR

A Complete & Powerful Phone System

Experience the ultimate in call flexibility with our advanced IVR and routing capabilities. Customize rules to direct calls exactly where they need to go, ensuring every conversation gets to the right person. Seamless, smart, and tailored for your business needs

Why Do I Need A Phone System / IVR?

Juggling calls? Missed connections can cost you. With our advanced IVR and customizable call routing, not only does every call land right, but you also project a polished, professional image from the first ring. It's not just a phone system—it's your brand's voice and competitive edge.

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Call Rule Based Routing

Streamline your call flow with precision. Set up criteria-driven routes to ensure calls reach the appropriate department or personnel. Efficient, effective, and always on target.

Voicemail

Never miss a message again. Our voicemail system captures every detail, providing clear recordings and transcription options, so you can follow up promptly and keep communication in sync.

Ring Groups

Distribute incoming calls to specific teams or departments. Whether it's sales, support, or any other team, ensure that callers are catered to by the right set of experts.

Call Forwarding

Stay connected, no matter where you are. Easily redirect calls to alternate numbers or devices, ensuring you're reachable and responsive in any situation.

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What Real Customers Say About Us

“It seems to work well for me and has all the key features I need for a solid web based crm, phone system, and chatbot system.”

— Ron Roselli, Verified User

CloseGPT Gives You Everything
You Need To Succeed In Business

With AI to Get Customers to Chase You!

CloseGPT AI Employees

Works assigned leads and your pipelines to book appointments, close deals, generate interest, and more

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AI Employees trained to accomplish over 35 goals plus add your own

One Click AI Templates

Over 280+ AI templates for 70+ industries and growing fast

Appointment Scheduling

Scheduling automation to eliminating the back-and-forth emails to find the perfect time

Unified Inbox

All your customer communications in one simple timeline

Websites

Drag-and-drop website builder makes building any funnel or site easy

SMS Marketing

Send the perfect personalized message at the right time

Email Marketing

Reach and engage with your audience where they are

Phone System

Call routing, forwarding, and click-to-call means your customers are always a click away.

Pipelines

Create the stages of your sales funnel. See your entire sales process at a glance

Automations

Drag-and-drop automation builder for marketing, sales, and so much more.

CRM

Powerful software to help teams close more deals, deepen relationships, and manage customers more effectively.

A/B Testing

Run A/B tests on your CloseGPT Agents to increase response rates

Forms

Hosted forms for surveys, to capture leads, and more.

Payments

Accept payments for single purchases or subscriptions. Includes invoicing and connects to multiple payment gateways.

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Frequently Asked Questions.

What is the core purpose of this phone system?

Our phone system is designed to offer seamless call flexibility, advanced IVR capabilities, and customizable routing options. The aim is to ensure that every call is directed to the right person, offering a professional touch to your business communication.

How does the "Call Rule Based Routing" feature work?

With "Call Rule Based Routing," you can set specific criteria for incoming calls, guiding them to reach the appropriate department or personnel. This ensures efficiency and accuracy in handling every call based on your defined rules.

I often miss calls. Can the system help with that?

Absolutely! Our voicemail feature ensures you never miss a message. All missed calls will be directed to voicemail, capturing every detail. Moreover, we provide clear recordings and even transcription options, allowing for convenient follow-ups.

What are "Ring Groups"?

Ring Groups allow for incoming calls to be distributed to specific teams or departments. For example, if you have separate teams for sales and support, you can set up ring groups so that relevant calls are routed to the right team, ensuring expert handling of every query.

Can I forward my calls to another device?

Yes, with our Call Forwarding feature, you can easily redirect incoming calls to alternate numbers or devices. Whether you're on the move or working remotely, this feature ensures that you remain reachable at all times.

How does the system handle high call volumes?

With advanced IVR and customizable routing, our system efficiently manages high call volumes by directing them to the appropriate channels. Whether it's distributing them among teams using Ring Groups or prioritizing using call rules, you can be assured of smooth call management.

Will this phone system integrate with my existing infrastructure?

Our phone system is designed for compatibility and can be integrated into most existing communication infrastructures. If you have specific concerns about integration, we'd be happy to assist and provide solutions tailored to your setup.

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